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When You Leave

PREPARING TO LEAVE OUR HOSPITAL

The date of your likely discharge will be discussed with you prior to your admission. When leaving the hospital please ensure that you collect all your current medications, Xrays and your personal belongings.

For your continued wellbeing please arrange for someone to accompany you home and be with you for the following 24 hours.

Accounts

Private Health Insurance
Please contact your Private Health Fund to con?rm your level of cover and whether you have an excess or co-payment on your policy. In the event that you do have an excess or co-payment, these will be payable at the time of your admission.

You may receive separate accounts from:

  • Doctors involved in your hospital care such as surgeons and anaesthetists
  • Pathologists
  • Radiologists
  • Pharmacist

Self Insured Patients
Privately paying patients will be required to pay the estimated cost of hospitalisation on admission.

Veterans And War Widows
Eligible veteran’s and war widow’s accounts are forwarded to the Department of Veterans’ Affairs for payment.

Work Cover And Third Party Patients
Patients should supply insurer details and claim numbers prior to admission.

Acceptance of liability must be ascertained prior to admission.

Methods Of Payment
We accept the following forms of payment:

  • Cash
  • Personal Cheque
  • Bank Cheque
  • Credit Card
  • EFTPOS
  • Bpay

Please telephone our Switchboard on 4943 3122 and request Patients Accounts department if you have any account queries.

EXTENDING OUR CARE

If you have any problems after you leave the hopsital please contact the hospital on 4943 3122 and we will endeavour to contact your doctor.

COMMITMENT TO IMPROVEMENT

Lake Macquarie Private Hospital values the contribution of our patients to our continuous service improvement program.We would appreciate your cooperation in completing a service questionnaire prior to your discharge.

 

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